1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in New Zealand.
Any shipments outside of New Zealand are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1~2 business days of the date of your order. Business day mean Monday to Friday, except holidays.
During public holidays and weekends, parcels are sent the next available working/business day.
There may be delays in receiving parcels during public holidays.
Parcels sent on Fridays are delivered on Monday. There no Saturday deliveries.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
All orders under $150.00 will incur a $5.90 shipping fee
All orders under $150.00 will incur a $9.90 shipping fee
NORTHLAND AND Between Islands
All orders under $150 will incur a $14.90 shipping fee
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [email protected]
If you have any questions about the delivery and shipment or your order, please contact us at [email protected]